Have questions about Air Zimbabwe's Destinations, Baggage, or Rainbow Program?
Which destinations does Air Zimbabwe travel to?
Harare, Bulawayo, Victoria Falls, Johannesburg, Dar-es-Salaam
What is my checked baggage allowance?
| Regional | Kgs/bag |
| Johannesburg | 1 bag at 23kg |
| Dar es Salaam | 3 bags @20kgs each |
| Domestic | |
| Bulawayo | 1 bag @20kgs |
| Victoria Falls | 1 bag @20kgs |
| Hand Luggage | 8kgs |
What is my carry-on baggage allowance?
The maximum weight of cabin baggage is 8kgs, and each piece must not exceed dimensions of 51cm x 20cm x 38cm (for flights operated by B767 and B737). Personal items such as overcoats, walking sticks, small cameras, laptops and ladies' handbags may be carried in the cabin unconditionally.
What if I want to check-in sports equipment?
One is allowed 15kgs of sporting equipment: For example, golf bags over and above the allowed check-in weight
Does Air Zimbabwe have a loyalty program?
Certainly – this is the Rainbow Club Frequent Flyer Program. You can obtain a membership application form either from the website, our offices or your travel agent. Complete the form and list ticket numbers of past travel dating a year back. Membership is only open to individuals aged 18 years and above.
What are the different membership tiers or levels?
Three membership tiers are available:
- Qualifier (one is still to reach 21 000 miles)
- Skyhigh (one has reached 21 000 miles)
- Premium (one has reached 100 000 miles)
Can I redeem my miles throughout the year?
Miles cannot be redeemed during the following peak periods:
- 01 December - 15 January
- 01 April - 15 May
- 01 August - 15 September
Miles can be redeemed throughout all other periods of the year.
How do I spend my miles?
Your Rainbow Club miles can go towards your free ticket or be transferred to free tickets for use by your family.